In our country, outsourcing has widely used by established companies specially the multinational and call-center companies. However, outsourcing process is very advantageous since it is a process of expanding out from a company’s non-core, non-revenue producing activities to specialists. There are two general types of outsourcing which are IT outsourcing and Business Process Outsourcing. Among the advantages of outsourcing method are savings of the costs making internal processes efficient, experimental and predictable costs, freeing capital investment, growth in the organization without costly investment to assets, access to innovated technology and business solutions, and competitiveness on changing events on marketing strategies and opportunities.
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