Doing the deal
Perhaps one of the reasons why online alliances don't always work out is the speed and opportunism with which some online partners are coming together. Stories abound of deals being hatched after chance meetings on planes, at dinners, even on seminar panels, while the seminar is in progress.
In the real world, these sometimes sketchy proposals might come to nothing, but given the venture capitalists' enthusiasm for anything ending in the word 'dotcom' there is usually someone willing to put up the money to fund them.
"For some reason, [venture capitalists] have been willing to accept Internet businesses that have ignored the fundamentals of core long-term success" says Dafna Ciechanover, co-founder of Eos Internet Ventures "Fundamentals such as customer satisfaction, foolproof delivery mechanisms, fulfilment and long-term building of a brand, not six-month blips."
Ciechanover believes the money men have not shown responsible levels of scrutiny in their investigations in the past. But as the horror stories of poor customer service and unfulfilled orders begin to emerge, and the venture capitalists begin to ask more probing questions, internet start ups may soon find they need more than just a good idea to get off the ground.
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