International orders pose risks
E-tailers are responding to the opportunity represented by international e-commerce — 61 percent of merchants accept orders from outside the U.S. and Canada, and those orders represent 17 percent of their total order volume. But this business carries greater fraud risk. Survey respondents said that in 2006, 2.7 percent of international orders were fraudulent, a rate 2.5 times higher than the rate associated with U.S. and Canadian orders at 1.1 percent. Web shop owners reject 12.7 percent of international orders, consistent with last year's findings, a rate nearly three times that of orders originating in the U.S. or Canada.
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