Project team
The successful project team is cross-functional, consisting of the most knowledgeable people in the organization. The team, at all times, must be dedicated solely to the project, and have no other responsibilities within the company.
A successful implementation is only achievable when high-level executives have a strong commitment to the project. The ERP software can be designed to work perfectly well, but lacking top management support, the project is destined to fail. Senior management has the authority and responsibility to support the project internally through incentives and bonuses, and externally through maintaining open and effective communication channels and a reassuring, positive attitude.
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