Live chat
A live chat feature on a home business Web site can give an entrepreneur an incredible competitive advantage. A consumer who has a question can simply click on the live chat and converse with the business representative in real time. Some of the latest presence aware products are great for the small Internet home business owner who doesnt have the staff to offer live chat. What the presence aware function does is signal the system when the business is available for a chat and display the icon on the site but remove the icon when no one is there for a chat
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