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while changing things for improvement might be good, i'm sure there is a solid reason for craiglist to be the way they are now, and changing things might either make their current users happier, or the other way round, so, they've gotta be really carful if they really want change things around
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Thats a good point. I guess it would be a gamble if their current regular traffic are used to things the way they are. But in the long term a redesign would establish them more as professionals